Shipping policy

Last updated: 12 October 2026

Shipping and freight

Shipping is calculated at checkout for most orders. Large, bulk or unusual freight may require a separate quote. If a freight adjustment is needed, we will explain it and obtain your agreement before proceeding; an additional charge will not be taken without your authorisation.

If your destination is unavailable or you need a freight estimate, email info@regalroverclassics.com before ordering. We ship to supported destinations, subject to carrier availability.

Production and delivery times

Many products are made to order. The production estimate on the specific listing applies to that product and is separate from transit time. EFI, dash and prototype products can have different lead times. Component availability and specialist preparation may affect dispatch; contact us before ordering if timing is critical.

Production and delivery estimates are not guaranteed dates unless we expressly agree a date in writing. We will communicate material delays and work with you on a suitable outcome in accordance with your consumer rights.

Carriers and tracking

We commonly use Australia Post for domestic parcels and express carriers for international or oversized freight. The carrier and service depend on the product and destination. Some items may be dispatched separately or directly by a supplier. We provide tracking where the shipping service supports it.

International orders

Import duties, local taxes, customs fees and clearance charges may be payable by the recipient unless expressly included at checkout. Customs processing can affect delivery times. Confirm local vehicle, installation and engineering requirements before ordering automotive conversion products.

Addresses and delivery issues

Check your delivery address before completing your order. Email us promptly if it needs correction; changes may not be possible after dispatch. Any additional freight resulting from an incorrect address will be discussed with you.

If an order is delayed, missing, damaged or incorrect, contact us with your order number. We will investigate with the carrier and arrange an appropriate outcome. Dispatch alone does not remove our obligations or your rights under Australian Consumer Law.

Please read our returns and refunds policy for assessment and remedies.